Privacy Policy

1. Introduction

Welcome to Neatify Cleaning ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (neatifycleaning.co.uk) or use our residential and commercial cleaning services in London, UK.

2. Information We Collect

When you use our website, we may collect the following data:

• Information you provide voluntarily: When you fill out our contact or booking form (via Contact Form 7), we collect your Full Name, Email Address, Phone Number, and any details provided in your message.
• Automated Information: We use Google Site Kit (Google Analytics) to understand how visitors interact with our site. This includes IP addresses, browser types, and pages visited.
• Security Data: Our site is protected by Google reCAPTCHA v3, which analyzes traffic to distinguish between human users and bots to prevent spam.

3. How We Use Your Information

We use the collected information strictly for business purposes, including:

• To respond to your inquiries, provide cleaning quotes, and schedule appointments.
• To communicate with you via email, phone, or WhatsApp regarding your requested services.
• To improve our website performance and user experience through analytics.
• To protect our website from spam and abuse.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Our cookie consent is managed via the CookieAdmin plugin, allowing you to control your preferences. Essential cookies are used for security (reCAPTCHA), while non-essential cookies are used for analytics (Site Kit by Google) only with your consent.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. We only share data with trusted service providers necessary to operate our business (e.g., secure email hosting at info@neatifycleaning.co.uk, web hosting, and Google for analytics/security). All third parties are strictly bound by data protection obligations.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@neatifycleaning.co.uk

Phone:07392 305525

Business Name: Neatify Cleaning

Sole Trader: Marius Cantea

Address: 22 Montfort Place, SW19 6QL